Contact LendPro

Who should I contact at LendPro?

How do retailers request a demo?

Request a Demo to book a live walkthrough with the LendPro team. Or send a note through the contact form and the team will follow up. To make the call useful, have these ready:

• Your stores. Number of locations and the states you sell in.
• Your systems. Your POS or ERP, and your ecommerce platform if you sell online.
• Your current financing. The lenders you use today and where shoppers fall out.
• Your ticket sizes. Typical and large tickets, so your lender mix can be reviewed against them.

LendPro connects retailers to a network of 18+ lenders and 25+ lending programs. LendPro's go-live SLA is 10 business days. Timing depends on lender activation and integration scope, and custom integrations take longer. LendPro confirms the start date and prerequisites during onboarding. Before the call, see how waterfall financing works.

How do current merchants get support?

Email support@mylendpro.com or call +1-855-695-3637. Merchant support handles questions about the LendPro portal, applications, Lookup Application, finalizing a sale (invoice, e-sign and settlement on delivery), returns and exchanges, and reports. Include your store name and location, the application or order details, and what the associate saw on screen.

1. Look it up first. Use Search or Lookup Application in the portal to find the application.
2. Note the lender. Questions about a credit decision or terms go to that lender; LendPro routes the application but lenders decide.
3. Contact support. Email or call with the details above.

How do shoppers get help with a loan or lease?

LendPro is not a lender. It is the technology the store uses to send your application to its lenders. The lender or lease-to-own provider you chose makes the credit decision, sets the terms and services your account, so contact it about payments, due dates, statements or payoff. Its contact details are on your agreement and in the emails it sent you.

For a question about your purchase, delivery or a return, contact the store. To return to an application you already started, choose Lookup Application on the store's financing page. For other questions, email info@mylendpro.com or call (434) 202-0137. See the shopper FAQ for more answers.

Lease-to-own is a rental-purchase agreement, not a loan. Total cost is higher than the cash price.

How do press and analysts reach LendPro?

Email ceo@mylendpro.com for interviews, comment and background. Matthew Dishman is President and CEO. For releases and coverage, see the newsroom.

How do lenders join the LendPro network?

Lenders interested in the network can email support@mylendpro.com. Read for lenders to learn how lenders reach shoppers in the lender lineup and routing mode each retailer chooses.

Where can I find LendPro online?

LinkedIn: LendPro on LinkedIn. X: @mylendpro. To refer a store that should offer financing, shoppers can email info@mylendpro.com; a store that wants to offer LendPro financing can email support@mylendpro.com.